What is Brick's return policy?
US Customers
Return within 30 days of delivery: Full refund (product + shipping)
After 30 days: Product cost refund
Non-US Customers
Product cost refund only
Shipping, taxes, and duties not refundable unless defective
Return Guidelines:
Condition: Please ensure that the product is in its original condition and packaging. Any accessories or included items must be returned as well.
Refund Process: Once we receive your returned item, we will inspect it. If it meets our return criteria, we will issue a full refund to your original payment method within 5-7 business days.
How to Start a Return:
Fill out our return label request here
We'll follow up from hello@getbrick.app with a return label
Thank you for giving Brick a try!
Still need help?: Email us at hello@getbrick.app and we'd be happy to help.