Return Policy + Start a Return
Edited
Returns initiated within 30 days of delivery will receive a full refund. Once you initiate a return, you must ship it back within 28 days.
Return Guidelines:
Condition: Please ensure that the product is in its original condition and packaging.
Refund Process: Once we receive your returned item, we will inspect it. If it meets our return criteria, we will issue a full refund to your original payment method within 5-7 business days.
How to Start a Return:
Visit our Returns Portal at returns.getbrick.app
Fill out your order number and email
Submit a return request and use the provided label
Thank you for giving Brick a try!
Still need help?: Email us at hello@getbrick.app and we'd be happy to help.
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