Top Questions
What devices does Brick work with?
Brick works with iPhones running iOS 16.2 or later. Go to Settings > General > About to check your iOS version. Brick works with Android devices...
Brick won’t activate? Step-by-step fix
Please confirm that you see a “Ready to Scan” popup when you tap the center icon on the Brick app. If not , Brick is having trouble syncing. Please...
What are Emergency Unbricks and how can I reset them?
Emergency Unbricks let you unlock your phone without your Brick if you need quick access. You get 5, so you’re covered if you lose your Brick or are a...
Where is my order?
You can track order details and fulfillment status by looking up your order using order number + email or tracking number HERE . Still need help? : ...
Brick Basics
Learn the basics and set up Brick
6 articles
Returns + order changes
Change orders, check shipping, or start a return
4 articles
iPhone Support
Troubleshoot iPhone errors and learn about iPhone specific features
1 category
7 articles
Android Support
Learn about Android specific features
3 articles
Family/Household Questions
Sharing a Brick and using it as a parent
2 articles